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Our full product nutritional and allergen information is available in PDF form on the DunkinDonuts.com website.
You can also view an individual product’s allergen and ingredient information by exploring our menu on the DunkinDonuts.com website.
Unfortunately, our Cold Brew and Frozen Coffee are not available in Decaf.
We do not recommend keeping our coffee in the refrigerator or freezer. Coffee is similar to baking soda in the way it can absorb moisture and aromas. It is also best if coffee is not exposed to light. We suggest you store your Dunkin' coffee in an airtight, opaque container in a cool, dark place to maintain optimum flavor and freshness.
Thank you for completing our Guest Satisfaction Survey! To claim your free classic donut with the purchase of a medium or larger Dunkin’ beverage, bring the coupon or offer code that was provided at the end of the survey to a participating Dunkin’ location.
Offer not valid on Mobile App orders. Limit one coupon per customer per visit. Coupon or offer code must be presented at time of order. Good for one free classic donut with the purchase of a medium or larger Dunkin’ beverage (excludes cooler beverages). No substitutions allowed. No cash refunds. Void if copied or transferred and where prohibited or restricted by law. Consumer must pay applicable tax. May not be combined with any other coupon, discount, or promotion, and is limited to one-time use. Coupon may not be reproduced, copied, purchased, traded, or sold. Internet distribution or resale strictly prohibited. Cash redemption value 1/20 of 1 cent. Coupon or offer code expires 14 days from date of issue. Good at participating U.S. Dunkin’ locations only.
From now on, your Dunkin' run comes with a promise: If your order ever misses the mark, just let us know and we'll make it right.
Dunkin' does not accept unsolicited requests for corporate sponsorships or donations, including product donations. Dunkin’ supports a targeted group of non-profit organizations within three focus areas: hunger relief, safety, and children’s health. We believe we can make the greatest impact in our communities by focusing our resources on these organizations. Thank you for thinking of Dunkin' and for working to support our communities.
If you are seeking sponsorship or a donation from your local Dunkin', it is best to speak directly with the owner. We suggest providing franchise owners at least 3 weeks’ notice. Please keep in mind, due to the volume of requests our local franchise owners receive, they cannot honor all requests.
We are excited to hear you want to work for Dunkin’. Our restaurants are individually owned and operated. We suggest visiting our Careers page or contacting your local restaurant for further information on employment opportunities.
Find all the information you need related to franchises and franchise opportunities on our dedicated website: DunkinFranchising.com or contact 1-800-777-9983 with specific inquiries.
If you want to suggest a site for development, please email the complete site details, including your contact information, to [email protected].
If your site meets our current development objectives, one of our Field Executives will contact you directly to discuss next steps.
If you are interested in establishing a business relationship with Dunkin', send your written information and contact information via U.S. mail to:
Inspire Brands-Boston Support Center Attn: Vendor Relations 130 Royall Street Canton, MA 02021
Your information will be forwarded for review. If we’re interested or if additional information is required, someone will contact you. Please note that our internal policies prevent us from giving out directory information.
We don’t currently have a national catering menu, but we recommend contacting your local Dunkin’ locations to see if they can support your request. Search for your nearest Dunkin’ location here.
Looking for straight A’s? Start with DD! Peruse our website for product information or visit DunkinFranchising.com for information about our franchises.
We’re impressed! But that doesn’t mean we don’t have an answer. For any other questions, please email us
Simply download the Dunkin’ App from your phone’s app store or enroll online here.
Make sure to add your birthday to your account to be eligible for a birthday bonus! You'll receive 3X points on purchases all day. You can choose to activate and use this offer the day before your birthday, on your birthday, or the day after your birthday.
Dunkin' Rewards points will expire, regardless of activity, 12 months from the last day of the month that they were earned. For example, if you earn points on December 7, 2025, those points won't expire until December 31, 2026 at 11:59 PM.
Once you've collected at least 150 points, you can convert your points into FREE food and drink rewards. For a complete list of rewards, check out the app.
Yes! You will earn the same number of points regardless of how you pay — cash, credit/debit, enrolled Dunkin’ Gift Card, Apple Pay or Google Pay. Don’t forget to scan your Dunkin’ Rewards ID before paying in-store to earn your points.
Yes! You can earn points by scanning your Dunkin' Rewards ID before paying in-store; by paying with an enrolled Dunkin' card; or by ordering ahead with the Dunkin' App for drive-thru, curbside or in-store pickup.
No, delivery orders currently aren't eligible to earn points or to redeem rewards.
Yes, rewards expire 30 days from the day that you convert your points into a reward.
Yes! You can redeem for more than 1 reward at a time. Be sure to read each reward’s description and terms for more information on redeeming.
You receive Boosted Status after 12 qualifying visits in a calendar month, which unlocks 20% more points earning (for a total of 12 points per $1 spent) for a full 3 months after. And if you continue to visit 12 or more times every month, you'll extend your Boosted Status for an additional month. Your visit tracker resets to 0 at the start of each calendar month, whether or not you have Boosted Status.
A qualifying visit for Boosted Status must be at least 60 minutes apart and include the purchase of a points-eligible item. Redeeming a free reward doesn't count toward your Boosted Status visit count.
You can turn your points into rewards via the Dunkin’ App by selecting the Choose Rewards button once you have enough points for a reward category.
You can redeem your rewards via the Dunkin’ App, either in-store by scanning a reward's QR code at the register, or in the app when you apply the reward in your cart before placing a mobile order.
Your points and order history are available both in the Dunkin’ App and on your account on DunkinDonuts.com when you're signed in.
Your converted rewards will be displayed both in the Dunkin’ App and on your account on DunkinDonuts.com when you're signed in.
Dunkin’ Rewards members earn points on all Dunkin' products purchased at participating locations, except for: Baskin-Robbins products sold in Dunkin'/Baskin-Robbins® combo locations, the purchase or reload of Dunkin’ Gift Cards, reward coupon redemptions, retail merchandise, Keurig Brewers, donations to charity, newspapers, and products purchased on http://shopdunkin.com and other online platforms.
You can purchase Dunkin' Cards at any participating Dunkin’ location; by enrolling in Dunkin' Rewards; or in the Dunkin’ app. You can also purchase a Dunkin' Card through your existing account if you have a Dunkin’ Account or Dunkin' Rewards account.
For additional ways to purchase a Dunkin' Card, visit our Get a Dunkin' Card page.
Note: Dunkin' Cards purchased in the Dunkin’ app are virtual cards and usable only from within the Dunkin’ App. You will not receive a physical card.
No. Dunkin' Cards can be only be purchased and/or reloaded using cash, credit card, or debit card.
Never! Dunkin' Cards are free to use and you will never be charged a service fee for having a balance.
You do not need to register your Dunkin' Card to use it. However, we encourage you to register your Dunkin' Card to earn points and to protect your balance in case your card is lost.
Your 16-digit card number and PIN is located on the back of your physical Dunkin' Cards. Your PIN may be covered by a scratch-off sticker.
The number beneath the scratch-off sticker is your Personal Identification Number (PIN) or ID Number (ID). You will need this PIN/ID# to check your balance and transaction history, register your card, reload your card, and set up auto-reload on your card at DunkinDonuts.com. If your card does not have a PIN/ID# on the back, please contact the Loyalty Support Team at 1-800-447-0013.
You cancheck your Dunkin’ Card balance on the DunkinDonuts.com website using your Card # and PIN.
You can also check your Dunkin’ Card balance by calling (800) 447-0013 and selecting Option 2.
If you are a rewards member, you can check the balance of any registered Dunkin’ Cards by signing in to your account in the Dunkin’ app or on DunkinDonuts.com. If using the app, sign in and select ‘Add/Manage Cards’ from the main menu. If using the website, sign in and select ‘Check Balance and Funds’ from the menu in the top right-hand corner.
If your card balance does not update immediately after a transaction, you can manually refresh it. We recommend that you refresh your balance regularly.
On the Dunkin' app, go to the “Add/Manage Cards” tab. Select a card, and tap the refresh button (the pink arrow in a circle) next to your card balance to refresh it.
On DunkinDonuts.com, go to the “Check Balance & Funds” tab. Under your card balance, click the refresh button (the pink box with two arrows in a circle).
You can no longer remove gift cards from your account on DunkinDonuts.com. You can, however, remove gift cards with $0.00 balances from the Dunkin' app. On the Dunkin' app, go to the "Add/Manage Cards" tab. Select a card and then tap "Delete".
Yes! You can now merge gift card balances through the Dunkin' App and DunkinDonuts.com. If you have more than one card on your account, please follow the steps below to merge the balances onto one card:
Mobile App:
Navigate to "Add/Manage Cards.”
Scroll to “My Additional Cards,” and select the card you want to merge to your primary balance.
Tap “Merge Balance to Primary” and tap “Confirm.”
DunkinDonuts.com:
Navigate to the "Transfer Funds" screen.
Click on the drop-down menu below “Transfer to” to select the card to which you want the funds transferred.
Under “Transfer From,” select the card from which you would like the balance transferred.
Click "Review,” then click “Confirm” to complete the transfer.
Please Note: Once your card is successfully merged, a confirmation will appear on the screen. Any cards that you merge "from" will be unregistered and removed from your account.
If you are registered in our Dunkin' Rewards program, you can view your order history in the Dunkin’ App or on our website under transaction history.
Dunkin' Card balances cannot be redeemed for cash, check or credit—unless required by law.
If you set up a “By Schedule” Auto-Reload, the transaction will usually occur by 12:00 PM ET on the day you set up Auto- Reload. If you set up a “By Balance” Auto-Reload, the transaction will usually occur by 12:00 PM ET on the day after your balance falls below your set minimum.
If you are having trouble reloading your Dunkin’ Card, please delete and re-upload the credit or debit card on your account, ensuring that all the information matches what your bank has on file (including name, number, and address). If you continue to receive an error, please note the error number and give us a call at (800) 447-0013, Monday to Friday, 7 a.m. to 7 p.m. ET.
DunkinDonuts.com currently accepts American Express, Discover, MasterCard, Visa, Apple Pay, and Google Pay.
Yes. We use a sophisticated software program (Secure Socket Layer Technology or SSL) that encrypts all information before it's sent to us. If anyone does intercept data, they won't be able to read or use it. In addition, all payment info is stored within your account—never on your device.
Dunkin' is committed to keeping your personal information confidential. For more information, please see our Privacy Policy.
Of course! You can manage your cards within your account on DunkinDonuts.com or in the Dunkin’ app. Note: logging in to the app with your Dunkin' account will sync the two.
To edit the credit card information on your account, please follow the instructions below:
Mobile App:
Navigate to "My Account" and select "Payment Details."
To add a new credit card, select "Add Credit/Debit Card."
To edit or delete an existing card, select that card and make any changes on the following screen.
DunkinDonuts.com
Navigate to "Manage Profile" and select "Payment Methods."
Click edit or delete to either modify or remove a card from your account.
To add a new credit card, navigate to "Check Balance & Add Value" screen and click "Add Credit Card."
Email us and we’ll freeze your balance, transfer it, and mail it your way. If your card is not registered, you must treat your card like cash. We cannot replace it if it is lost or stolen.
Send your questions or comments to our Customer Care team. We will ask you to sign in or provide additional information. We'll get back to you as soon as possible. If you have already submitted a survey and requested to be contacted, you do not need to send an email through the Contact Us Page.
If you need help with your Dunkin' Card or have a Dunkin' Rewards related question, you’ve come to the right place.
Phone:
1-800-447-0013 Mon - Fri: 7AM-7PM EST
Have an in-store experience or product feedback you’d like to tell us about? We’re all ears.
Phone:
1-800-859-5339 Mon - Fri: 7AM-7PM EST
Inspire Brands - Boston Support Center 130 Royall Street Canton MA, 02021
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Send your questions or comments to our Customer Care team. We'll get back to you as soon as possible.
Open the app or website and tap Sign In / Sign Up.
Enter your email or mobile number.
If no account exists, we'll ask for Name, email, phone, and password.
We'll send a 4-digit verification code sent to your phone to finish.
If the email or phone is already registered, we’ll guide you to Sign In instead.
You can also sign up instantly using your Google or Apple account.
If you previously signed up with same email and now choose social login (or vice versa), you may be prompted to link your accounts, just follow the on-screen steps.
Depending on your account setup, you may see:
Password
Google, Facebook, or Apple
Biometric login (Face ID, Touch ID, fingerprint) on supported devices after setup
For SMS Codes:
VoIP numbers (Google Voice, Skype) may not be supported. Try a regular mobile number
Tap "Resend Code" and wait 60 seconds
For Email Codes:
Check spam/junk and promotions folders
Work emails may block automated codes. Try a personal email instead
Tap "Resend Code" and wait 60 seconds
If you see "Unable to send code. Please try again". Wait for few minutes and try again
On the password screen, tap Forgot Password.
Enter the verification code sent to your email.
Create a new password.
Sign in with your updated password.
During Sign-in process, on the verification screen:
Tap Update Mobile Number.
Verify your identity using a code sent to your email.
Enter your new mobile number.
Verify the 4-digit code sent to the new number.
If the new number is already linked to another account, you may be prompted to link the phone to current account.
Go to Profile & Settings on My Account Section → Account Info → Email.
Enter your new email and complete the verification step.
We use CAPTCHA and other security measures to protect against automated attacks.
If prompted:
Follow the on-screen instructions.
If it doesn’t load, refresh and try again.
If you see messages like:
"Your account is blocked due to multiple incorrect login attempts."
"We detected a security risk with your account."
To restore access:
Use Forgot Password to reset your password.
Follow any instructions sent to your email.
If you're still unable to sign in, please contact Customer Support.
No, your loyalty points and rewards will never be deleted or lost when updating your phone number or email.
To request account deletion:
Go to My Account → Profile & Settings → Account Info → Delete Account
Confirm your identity with a verification code
Note: Deletion is permanent. Your loyalty points, rewards, and order history cannot be recovered.
After account deletion, the system takes up to 30 days to fully release your email and phone number. Please try creating your account after this window, or sign up using different email or phone credentials
CONTACT US
Send your questions or comments to our Customer Care team. We will ask you to sign in or provide additional information. We'll get back to you as soon as possible.