OUR MOST FREQUENTLY ASKED QUESTIONS.

Do I need to register a DD Card in DD Perks and add value to it?

Yes. In order to make the most of DD Perks, your DD Card must be enrolled, registered and loaded with money. You can add value online, via the Dunkin’ app or at any participating Dunkin’.

Can I register more than one DD card to my account? 

You sure can! Register multiple DD Cards to your account on this site or in the Dunkin’ app. You will earn DD Perks points for qualifying purchases made on any DD Card registered to your DD Perks account.

How do I get a new password? 

If you are signed in, you can change your password under “Manage My Profile.” If you are not signed in, click the ‘Sign in’ button on the top right of your screen. If you forgot your password, you can click on ‘Forgot password?’ and follow the prompts to reset your password.

How can I check the balance on my Card? 

There are a few ways to check. To start, your balance will always be printed at the bottom of your receipt. You can also check your balance in your account on DunkinDonuts.com or in the Dunkin’ app, call Customer-Care at 1-800-447-0013, or ask any Dunkin’ crewmember to provide you with your balance in store. No purchase is required.

We have more answers.

DD Perks & Mobile App Questions

If you need help with your DD Card or have a DD Perks related
question, you’ve come to the right place.

Phone:

1-800-447-0013

Mon - Fri: 7AM-7PM EST

Provide Feedback

Have an in-store experience or product feedback you’d like to
tell us about? We’re all ears.

Phone:

1-800-859-5339

Mon - Fri: 7AM-7PM EST

Mailing Address

Dunkin’ Donuts
Support Center

130 Royal Street Canton MA, 02021

Corporate

Learn about one of the world's leading franchisors of quick service restaurants. (That’s us!)

Visit Dunkin’ Brands >

Orders & Subscriptions

Let us answer your questions or comments about online orders and monthly subscriptions

Online Shop Customer Service >

Press Room

Get a taste of all the exciting updates we’re rollin’ out every month.

Visit Our Press Room >