Dunkin’ Donuts coffee cups.

DD PERKS PROGRAM TERMS OF USE

Though, our loyalty is unconditional.

DD Perks Program Terms and Conditions

Updated September 2019

The DD Perks Program (also known as the “Perks Program”) is offered at the sole discretion of Dunkin’. Perks Program rules, terms, conditions, benefits or rewards may be modified at any time by Dunkin’, with or without notice. Such changes may affect previously earned points and rewards.

Please read the Privacy Policy > and Terms of Use carefully to understand how Dunkin’ Donuts collects, uses and discloses information about its customers.

 

How to Enroll:

Go to www.dunkindonuts.com, www.DDPerks.com >, www.perksyourway.com (“Websites”) or the Dunkin’® App and create a new account and provide the following information:

  1. First Name, Last Name, Password, Email, and mobile number. 
  2. Birthday (month, day) is optional to receive birthday offers.   If you do not provide birthday information you will not receive birthday offers.  
  3. Zip Code: It is optional to provide zip code in the Dunkin’ App, but it is required for enrollment through the website.  If a zip code is provided, you will receive market specific offers.

How to Earn Points

  1. To earn points at a participating Dunkin’ location, you must pay with 1) an enrolled DD Card or 2) scan your Loyalty ID and pay with cash or credit/debit.
  2. Points may only be earned by the member paying for the product.
  3. Certain stores may require an enrolled DD Card to earn points on in store purchases. Please look for signage in your store.
  4. If you have a balance on an enrolled DD Card, payment will automatically default to the DD Card for in-store orders.  If there is no DD Card balance, you may pay with another form of payment in store once you have scanned your Loyalty ID.  For On the Go orders, you may select any form of non-cash payment.
  5. Members earn 5 (five) Points for every $1 (one) spent on Qualifying Products (defined below), exclusive of sales tax.
  6. Qualifying Products are all Dunkin’  products purchased at participating locations, except: the purchase or reload of a DD Gift Cards, Reward Coupon Redemptions, donations to charity, and Newspapers. Sales tax and returned merchandise will be deducted from the purchase price. Product purchases through the Dunkin’ on-line shop are excluded. Baskin-Robbins products sold in Dunkin’ /Baskin-Robbins combo locations are excluded.
  7. Point balances will be displayed at the bottom of your receipt >, [MF1] in your account on the website and in the Dunkin’ App.
  8. From time to time, participating locations may experience system unavailability and cannot process a DD Perks transaction and Points will not be recorded. Members can contact Customer Care to request that Customer Care manually enter the points for the transaction into the “Members” account. The Customer Care Team can be contacted by email at customerservice@dunkinbrands.com or at 1-800-447-0013.
  9.  Once a Reward Coupon is issued as described below, 200 Points will be removed from the Member’s account, even if the Reward Coupon is not redeemed.
  10. For Members who have more than one DD Card enrolled, all points will be accumulated in one main account.
  11. Points will be earned on Qualified Purchases made in the prior thirty (30) days prior to enrollment with the enrolled DD Card. 
  12. Baskin-Robbins® Gift Cards accepted at locations that have both Dunkin’ and Baskin-Robbins products cannot be used to earn points in the DD Perks Reward program.

How To Redeem Rewards

  1. A Reward Coupon for a free single serve beverage (any size) will be issued for every 200 Points earned. A free beverage is defined as any size single serve hot or iced coffee, espresso or tea, hot chocolate or Coolatta®, and excludes all bottled cooler beverages (e.g. bottled water, soda, milk, or bottled juice), and Box O’® Joe and Gallon containers. AlmondMilk, OatMilk, Ultra-Filtered Milk, Whipped Cream, extra flavor shots and Espresso shots may be an additional charge.
  2. Each Reward Coupon has a unique number and can only be used once regardless of how many times and in how many forms the Reward Coupon is received. To access the Reward Coupon on-line the member must log into his/her account at www.DunkinDonuts.com and click on the “My Perks” tab. The Reward Coupon can also be accessed and redeemed on the Mobile App.
  3. Reward Coupon Terms: Limit one coupon per customer per visit. Coupon must be presented at time of order. Shop must retain coupon. No substitutions allowed. No cash refunds. Void if copied or transferred and where prohibited or restricted by law. Consumer must pay applicable tax. Good only at U.S. DD Perks Program participating locations. Cash redemption value 1/20 of cent.
  4. Birthday Beverage Reward Coupons expire in 7 days. Other Beverage Reward Coupons expire in 30 days.

Account Inactivity

If a Member does not purchase a Qualifying Product with an enrolled DD Card or Loyalty ID for a period of 6 months, the Points earned will expire and will be removed from the Members’ account.  

Miscellaneous

  1. There is no membership fee associated with the Perks Program. “Points” accumulated under the Perks Program have no cash value.
  2. Members may not sell, transfer or assign Points.
  3. Dunkin’  reserves the right to terminate a Members account and/or participation in the Perks Program if it the Member has violated the Privacy Policy, Online Terms of Use, or these Terms and Conditions; or if the use of your account is unauthorized, fraudulent or otherwise unlawful or in violation of any of those policies or terms.
  4. The Perks Program will continue until such time as Dunkin’, in its sole discretion, elects to terminate the Perks Program. Dunkin’ has the right to terminate the Perks Program at any time without providing electronic or written notice to you.
  5. Dunkin’ reserves the right to offer additional Perks Program benefits to some Members based on geographic location, Perks Program participation or other criteria as determined by Dunkin’. Some of our special promotional offers, benefits, and communications also may be based on the volume or type of purchases. Special offers are distributed by email or through the Mobile App, so you must opt-in to receive promotional and marketing emails from DD Perks and provide a valid email address in order to receive them via email. You may opt-out of receiving additional Perks Program communications and still remain an active Perks Program Member. 
  6. From time to time, Perks Members may be automatically entered into sweepstakes for a chance to win prizes. There is no obligation to accept a prize; however if a Perks Member wins a sweepstakes and chooses to accept the prize, the Official Rules for that sweepstakes will govern the Perks Member’s acceptance of that prize.  All Official Rules for sweepstakes offered by Dunkin’ are incorporated herein by reference.

View DD Perks Program FAQs >

DD Perks vs. Dunkin’ Account

If I have a Dunkin’ Account or a registered DD Card, am I automatically enrolled in Perks?

No you must enroll in DD Perks to earn points, even if you have a registered DD Card. Simply  sign in > to your existing Dunkin’ Account and follow the steps on screen to join DD Perks. Once you finish your registration, you’ll be ready to earn points!

Signing Up

Is there a membership fee to join DD Perks?

There is no membership fee to participate in the DD Perks program.

I do not have an email address. Can I join DD Perks without using one?

An email address is required to join DD Perks. It helps us keep you accurately informed about your account and rewards.

Is my personal information secure?

We go to great lengths to ensure the security of your personal information. Please refer to our privacy policy > for all the details on how we use your data.

 

Earning Points & Rewards

How can I earn points and rewards?

You can earn points by using your enrolled DD Card to pay for qualifying purchases at restaurants participating in our DD Perks program. You’ll earn five points for every $1 you spend and a free beverage Reward Coupon every 200 points.

How will I receive my free beverage Reward Coupon when I earn 200 points?

All free beverage Reward Coupons will be viewable at DunkinDonuts.com > when you sign in to your account; and available in the Dunkin’ app in the DD Perks section.

Do my points and Reward Coupons expire?

Yes. Point balances of less than 200 points will expire in 6 months* if you do not make a qualifying purchase in that time with your enrolled DD Card. Birthday Free beverage Reward Coupons expire 7 days from the time they are issued. Free beverage Reward Coupons expire 30 days from the time they are issued.

Can I earn DD Perks points at any Dunkin' Donuts location and on all Dunkin’ purchases?

 

DD Perks points are only earned by making qualified purchases at participating Dunkin’ Donuts locations. For a complete list of participating restaurants, please use our restaurant locator >.

Please note: sales tax and returned merchandise will be deducted from the purchase price of qualifying purchases for purposes of calculating DD Perks points.

Some examples of unqualified purchases:

  • Purchase/reload of DD Cards or gift certificates
  • Redemption of DD Perks Reward Coupons
  • Donations to charity
  • Purchase of newspapers
  • Product purchases through the Dunkin' online shop
  • Purchase of Baskin-Robbins products sold in Dunkin Donuts’/Baskin-Robbins multi-brand locations

Can I register my Baskin-Robbins gift card to my DD Perks account and earn points on purchases?

  • At this time, Baskin-Robbins gift cards cannot be registered to DD Perks accounts. Baskin-Robbins products sold in Dunkin’ Donuts/Baskin-Robbins multi-brand locations are not considered Qualified Purchases.

Offers

What are “member-only” offers and how do I get them?

Throughout the year, there may be opportunities for DD Perks members to earn additional perks or redeem special offers. We will notify you by email and in the Dunkin’ app about new ways to earn points.