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DD PERKS PROGRAM TERMS OF USE

Though, our loyalty is unconditional.

DD Perks Program Terms of Use & Privacy Policy

The DD Perks Program (also known as “the Perks Program”) is offered at the sole discretion of Dunkin’ Donuts. Perks Program rules, terms, conditions, benefits or rewards may be modified at any time by Dunkin’ Donuts, with or without notice. Such changes may affect previously earned points and rewards.

To become a Member in the Perks Program, you must activate a Dunkin Donuts Card (“DD Card”) and enroll it in the Perks Program at www.DunkinDonuts.com or on the Mobile App. To earn points, simply use your DD Card to pay at participating Dunkin’ Donuts locations. Members receive a reward for a free beverage coupon (“Reward Coupons”) when they reach 200 Points. Reward Coupons can only be redeemed at participating locations, which can be found at www.DunkinDonuts.com/ stores.

Please read the Privacy Policy and Terms of Use carefully to understand how Dunkin’ Donuts collects, uses and discloses information about its customers.

Perks Program Participation and Criteria

Enrollment:
To become a Member in the Perks Program, complete the following steps

  1. Go to www.DunkinDonuts.com, www.DDPerks.com or the Dunkin’ Mobile® App.
  2. For consumers with an existing DD account, please skip to step 4.
  3. For new consumers, please create a new account and provide the following information: First Name, Last Name, Password, Email, Birthday, and Zip Code.
  4. Enroll at least one active DD Card. An “Active” DD Card is one that has US Dollars on it. Money can be loaded onto a DD Card in store, online at www.DunkinDonuts.com or on your Dunkin Mobile App. You may enroll more than one DD Card in the Perks Program. DD Cards may be added or removed at any time.

Earning “Points”

  1. Members must use an enrolled DD Card, either plastic or on the Mobile App, to pay at a participating Dunkin Donuts location. A participating location may be found at www.DunkinDonuts.com/stores Baskin-Robbins cards accepted at locations that have both Dunkin’ Donuts and Baskin-Robbins products cannot be used in to earn points in the Reward program.
  2. Members earn 5 (five) Points for every $1 (one) spent on Qualifying Products (defined below), exclusive of sales tax.
  3. Members earn a one-time “bonus” of 200 Points when they enroll in the Perks Program. This is a onetime reward regardless of how many DD Cards are enrolled in the account.
  4. Qualifying Products are all Dunkin’ Donuts products purchased at participating locations, except: the purchase or reload of a DD Cards or Gift Cards, Gift Certificates, Reward Coupon Redemptions, donations to charity, and Newspapers. Sales tax and returned merchandise will be deducted from the purchase price. Product purchases through the Dunkin’ Donuts on-line shop are excluded. Baskin-Robbins products sold in Dunkin’ Donuts/Baskin-Robbins combo locations are excluded.
  5. Point balances will be displayed at the bottom of your receipt and in your account on www.DunkinDonuts.com or on the Mobile App.
  6. From time to time, participating locations may experience system unavailability and cannot process a DD Perks transaction and Points will not be recorded. Members can contact Customer Care to request that Customer Care manually enter the Points for the transaction into the “Members” account. The Customer Care Team can be contacted at 1-800-447-0013. Hours are M-F 7:00am – 7:00pm EST.
  7. Once a Reward Coupon is issued as described below, 200 Points will be removed from the Member’s account, even if the Reward Coupon is not redeemed.
  8. All Points earned on all DD Cards enrolled in a Members account will be accumulated in one main account.
  9. Points will be earned on Qualified Purchases made in the prior thirty (30) days prior to enrollment with the enrolled DDCard. However, for DD Cards enrolled prior to February 19, 2014, points will only be earned on Qualified Purchases made on or after January 21, 2014.

Redeeming Rewards

  1. A Reward Coupon for a free single serve beverage (any size) will be issued for every 200 Perks Points earned. A free beverage is defined as any size single serve hot or iced coffee, tea, latte, hot chocolate or Coolatta®, and excludes all bottled cooler beverages (e.g. bottled water, soda, milk, or bottled juice), and Box O’ Joe and Gallon containers.
  2. Each Reward Coupon has a unique number and can only be used once regardless of how many times and in how many forms the Reward Coupon is received. To access the Reward Coupon on-line the member must log into his/her account at www.DunkinDonuts.com and click on the “My Perks” tab. The Reward Coupon can also be accessed and redeemed on the Mobile App.
  3. DD Card does not need to be presented to redeem Reward Coupon.
  4. Reward Coupon Terms: Limit one coupon per customer per visit. Coupon must be presented at time of order. Shop must retain coupon. No substitutions allowed. No cash refunds. Void if copied or transferred and where prohibited or restricted by law. Consumer must pay applicable tax. Good only at U.S. DD Perks Program participating locations. Cash redemption value 1/20 of cent. Birthday Free beverage Reward Coupons expire 7 days from the time they are issued. Other Free beverage coupons expires 30 days after date of issuance.
  5. Rewards Coupons expire 30 days after issuance except Birthday Free beverage Reward Coupons which expire 7 days after issuance.

Account Inactivity

For DD Perks members who join after November 1, 2018, if a Member does not purchase a Qualifying Product with an enrolled DD Card for a period of 6 months, the Points earned will expire and will be removed from the Members’ account. For DD Perks Members prior to November, 1, 2018, if no there is no purchase of a Qualifying Product before April 30, accrued points will expire.

Miscellaneous

  1. There is no membership fee associated with the Perks Program. “Points” accumulated under the Perks Program have no cash value.
  2. Members may not sell, transfer or assign Points.
  3. Dunkin’ Donuts reserves the right to terminate a Members account and/or participation in the Perks Program if it the Member has violated the Privacy Policy, Online Terms of Use, or these Terms and Conditions; or if the use of your account is unauthorized, fraudulent or otherwise unlawful or in violation of any of those policies or terms.
  4. The Perks Program will continue until such time as Dunkin’ Donuts, in its sole discretion, elects to terminate the Perks Program. Dunkin’ Donuts has the right to terminate the Perks Program at any time without providing electronic or written notice to you.
  5. Dunkin’ Donuts reserves the right to offer additional Perks Program benefits to some Members based on geographic location, Perks Program participation or other criteria as determined by Dunkin’ Donuts. Some of our special promotional offers, benefits, and communications also may be based on the volume or type of purchases. Special offers are distributed by email or through the Mobile App, so you must opt-in to receive promotional and marketing emails from DD Perks and provide a valid email address in order to receive them via email. You may opt-out of receiving additional Perks Program communications and still remain an active Perks Program Member. View DD Perks Program FAQs

DD Perks vs. Dunkin’ Account

What is the difference between DD Perks and my Dunkin’ Account?

DD Perks is our loyalty program, while a Dunkin’ account is a way to store your DD Cards and receive Dunkin’ emails. You can create a Dunkin’ Account by registering your DD card.

Join DD Perks to enjoy all the benefits of a Dunkin’ account, plus perks like Free Beverages, member-only offers and On-the-Go Mobile Ordering.

Signing Up

Is there a fee to join DD Perks?

Of course not! It won’t even cost you much time. Simply create an account online or on the Dunkin’ app and register any DD Card. Then, you’ll be ready to earn rewards.

Do I need to register a DD Card in DD Perks and add value to it?

Yes. In order to make the most of DD Perks, your DD Card must be enrolled, registered and loaded with money. You can add value online, via the Dunkin’ app or at any participating Dunkin’.

I do not have an email address. Can I join DD Perks without using one?

An email address is required to join DD Perks. It helps us keep you accurately informed about your account and rewards.

Is my personal information secure?

We go to great lengths to ensure the security of your personal information. Please refer to our privacy policy for all the details on how we use your data.

What if my DD card is already registered?

Sweet—you’re a step ahead! Now, simply sign in to your existing Dunkin’ Account and click on the button to Join DD Perks. Once you finish your registration, you’ll be ready to earn points!

Earning Points & Rewards

How can I earn points and rewards?

You can earn points by using your enrolled DD Card to pay for qualifying purchases at restaurants participating in our DD Perks program. You’ll earn five points for every $1 you spend and a free beverage Reward Coupon every 200 points.

How will I receive my free beverage Reward Coupon when I earn 200 points?

All free beverage Reward Coupons will be viewable at DunkinDonuts.com when you sign in to your account; and available in the Dunkin’ app in the DD Perks section.

How will I receive my Free Enrollment Beverage and Free Birthday Beverage Coupons?

Coupons will appear in your account on DunkinDonuts.com and in the Dunkin’ app under the DD Perks section. *Reward Coupons are one-time use, regardless of the channel used for redemption. DD Perks Points will reset to 0 (-200) when a Free Beverage Reward Coupon is earned.*

Do my points and Reward Coupons expire?

Yes. Point balances of less than 200 points will expire in 6 months* if you do not make a qualifying purchase in that time with your enrolled DD Card. Birthday Free beverage Reward Coupons expire 7 days from the time they are issued. Free beverage Reward Coupons expire 30 days from the time they are issued.

*Starting 11/01/2018 new members enrolling into DD Perks will have 6 months to make qualifying purchases before points expire. For existing members if a qualifying purchase is not made between 11/01/2018 and 04/01/2019 the points balance will expire on 04/01/2019. Additionally all qualifying purchases between the above stated dates will automatically refresh to have a 6 month expiration date.

Can I earn DD Perks points at any Dunkin’ Donuts location and on all Dunkin’ purchases?

DD Perks points are only earned by making qualified purchases at participating Dunkin’ Donuts locations. For a complete list of participating restaurants, please use our restaurant locator.

Please note: sales tax and returned merchandise will be deducted from the purchase price of qualifying purchases for purposes of calculating DD Perks points.

Some examples of unqualified purchases:

  • Purchase/reload of DD Cards or gift certificates
  • Redemption of DD Perks Reward Coupons
  • Donations to charity
  • Purchase of newspapers
  • Product purchases through the Dunkin’ Donuts online shop
  • Purchase of Baskin-Robbins products sold in Dunkin Donuts’/Baskin-Robbins multi-brand locations

What if I forget my DD card and pay with cash or credit?

  • Only a registered DD Card can be used to earn points during a transaction. Download the Dunkin’ app to make sure you always have your DD Card close by!

Can I register my Baskin-Robbins gift card to my DD Perks account and earn points on purchases?

  • At this time, Baskin-Robbins gift cards cannot be registered to DD Perks accounts. Baskin-Robbins products sold in Dunkin’ Donuts/Baskin-Robbins multi-brand locations are not considered Qualified Purchases.

Why am I not receiving DD Perks points when making purchases with my registered DD Card associated with my account?

  • This is probably because you currently have a Dunkin’ Account—which allows you to register DD Cards and receive promotional emails and coupons—but not a DD Perks account.
  • To enroll in DD Perks, sign in to your Dunkin’ Account and click on the button to Join DD Perks. If you already have DD Cards registered to your Dunkin’ account, they will be linked to your DD Perks account automatically. If you do not have any registered cards, you can add a card during enrollment.

Offers

What are “member-only” offers and how do I get them?

Throughout the year, there may be opportunities for DD Perks members to earn additional perks or redeem special offers. We will notify you by email and in the Dunkin’ app about new ways to earn points.

Can I redeem my mobile offers online at DunkinDonuts.com?

Mobile offers are only accessible in the Dunkin’ app in the DD Perks offers section.