Your Subscription

Create a Profile

How do I create a Refills account?
Click on the 'Coffee Subscription' tab on the navigation bar. Click "Set Up" a Regular Refills account for your home or office and begin to create your Regular Refills Account.

Edit Profile

How do I edit my Refills account or profile?
Click on the 'Coffee Subscription' tab on the navigation bar. Click "Manage Your Regular Refills Account" and begin to edit your account.

Subscription Order Tracking

How do I track my Refills order?
Click on the 'Your Account' link from any page in the upper-right, just above the "Contests and Promos" tab on the navigation bar. Select "Orders" from the left hand navigation bar and follow instructions to review and track your order.

Subscription Guarantee

It's what you ordered, it's on time, and it's always fresh and delicious.

Be as picky about your coffee as we are.
Every single coffee bean must pass many coffee checkpoints before it can become Dunkin' Donuts Coffee. But should you receive Dunkin' Donuts Coffee that doesn't meet your expectations, please let us know so that we can make it right. You can email us at eDCP@ddnedc.com or call us at 1-877-8DD-COFFEE (1-877-833-2633). Or, you can write us at Dunkin' Donuts Customer Service, eDCP.com, 150 Depot St., Bellingham, MA 02019.

Expect to get what you ordered, when you ordered it, every time.
We do everything possible to make sure your favorite coffee shows up automatically every month. But should your order arrive incorrect, please let us know so that we can make it right. You can email us at eDCP@ddnedc.com or call us at 1-877-8DD-COFFEE (1-877-833-2633). Or, you can write us at Dunkin' Donuts Customer Service, eDCP.com, 150 Depot St., Bellingham, MA 02019.

Coffee Troubleshooting Tips
If that coffee flavor is anything but mellow and oh, so smooth, it might be time for some troubleshooting. Find some tips in Brewing Tips.

 

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