We want you to enjoy every visit to DunkinDonuts.com, whether you're here to order coffee, or to tell us about your last trip to one of our shops. So rest assured, any information you share with us, from your email address to your favorite donut, will be carefully guarded through our use of industry-standard security software to encrypt your credit card number and other ordering and shipping information. Please read on for more details about our privacy policy.

Dunkin' Donuts reserves the right to change this privacy policy at any time. Be sure to check this page periodically for updates. This policy applies only to personal information collected online at DunkinDonuts.com and does not apply to information collected offline by Dunkin' Donuts.

Information we gather from you is used to process your order and to make your visit productive and enjoyable.

Inquiries. If you request information from Dunkin' Donuts, or wish to share an experience you had at one of our stores, we'll ask for personal information such as your name, address, and email address, as well as store address and any other information you may wish to share, so that we can best respond to your comments.

Orders. If you place an order online, we'll ask for your name, email address, mailing address, phone number, credit card number, and expiration date. That's all the information we need to process, confirm, and ship your order.

Promotional Events. If you choose to take part in a promotional event, we'll ask for any information necessary to the administration of the event such as your name, email address, birth date and shipping address. We may, on occasion, co-sponsor promotions with third parties. We will notify you at the time of collection if third parties will obtain your personal information.

Franchise Applications. If you choose to, you may submit via www.dunkinfranchising.com an electronic application seeking consideration as a prospective franchisee. If you submit an electronic application, we will collect your name, date of birth, social security number, address, email address, other contact information, and certain financial and employment information that you must enter on the form. By submitting this information, you agree that Dunkin' Brands, Inc. may retain, use and disclose the information to respond to your inquiry and to help us conduct our franchise marketing efforts. Information on your online form will become part of any application for a Dunkin' Donuts franchise that you might later submit. We may disclose your personal information to our business units, agents, parent company, other affiliates and to other third parties as part of our consideration of your inquiry or any subsequent franchise application. We do not authorize unaffiliated third parties to use your personal information for any purpose other than consideration of your inquiry or application.

Aggregate Information. We collect Aggregate Information about you and your use of our Web site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Web site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Web site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.

We also use third-party software that tracks traffic directed to DunkinDonuts.com from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase, inquiry or franchise application.

This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this policy.

You have the opportunity to opt-in for email and mobile communications from Dunkin' Donuts. We'll only email you or send you mobile alerts if you opt-in to receive them from us. If you choose to do so, we'll send you occasional updates about new additions to this site as well as special offers and promotions you can take advantage of at DunkinDonuts.com or at your local Dunkin' Donuts shop. From time to time, we may also send updates on our sister brand, Baskin-Robbins. If at any time you decide you'd rather not receive these types of communications from Dunkin' Donuts, you can opt-out by clicking the unsubscribe link at the bottom of any Dunkin' Donuts email or update the Contact Preferences for your Dunkin' Donuts account.

Please see our Mobile Program page for further information and additional terms and conditions.

Your privacy is very important to us. We won't give any of your personal information to anyone outside of Dunkin' Donuts and our sister brand, Baskin-Robbins, other than our agents who may need, for example to fulfill your order, respond to your requests or inquiries, or help us improve our products or Web site. We may disclose the personal information you submit on a franchise application to our business units, agents, parent company, other affiliates and to third parties as part of our consideration of that application and to help conduct our franchise marketing efforts. We require our agents to respect our privacy practices and not use your personal information for purposes other than to carry out our instructions.

Dunkin' Donuts reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Information collected through our Web site is considered a trade secret of Dunkin' Donuts. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.

When you input your credit card number and other personal information, we use a sophisticated software program (Secure Socket Layer Technology or SSL) to encrypt or scramble that information before it's sent so that even if anyone intercepts the information, it is highly unlikely that they will be able to read or use it. In addition, we take appropriate security measures to safeguard your personal information once we have received it. Although we can't guarantee that there will never be a security problem, we and our sister brands, agents and franchisees that have access to your information carefully guard against the loss, misuse or alteration of the information we collect on our site.

We have also partnered with Visa and Mastercard to offer the added level of protection of the Verified by Visa and MasterCard SecureCode programs.

	MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online. Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed. MasterCard To find out more about MasterCard SecureCode go to www.mastercardsecurecode.com
	Verified by Visa is free to Visa cardholders and was developed to help prevent unauthorized use of Visa cards online. Verified by Visa protects Visa cards with personal passwords, giving cardholders reassurance that only they can use their Visa cards online. Once your card is activated, your card number will be recognized whenever it's used at participating online stores. A Verified by Visa window will automatically appear and your Visa card issuer will ask for your password. You'll enter your password to verify your identity and complete your purchase. At stores that aren't participating in Verified by Visa yet, your Visa card will continue to work as usual.

Your use of DunkinDonuts.com constitutes your acceptance of our Usage Agreement. Please read it carefully.

If you would like to view the personal information that we have collected from you online, including viewing your past purchase history, simply visit the "Your Account" section of the Web site. You can also correct any factual inaccuracies in the information you provided to us when you visit this page.

Like many other Web sites, we use "cookie" technology to improve your experience at our site. Cookies are small pieces of data that we place in your computer's browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction at our site.

Most browsers accept cookies by default. To set your browser so that it will accept cookies, see the Help section in your browser's menu or see our Cookies Help.

DunkinDonuts.com uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partners, DoubleClick and ClickTactics. These files enable DoubleClick and ClickTactics to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our Web site. The cookie was placed by us, or by another advertiser who works with DoubleClick or ClickTactics. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy. For more information about ClickTactics, go http://www.clicktactics.com.Like many other Web sites, we use "cookie" technology to improve your experience at our site. Cookies are small pieces of data that we place in your computer's browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction at our site.

You may find that it is possible to link from other Web sites to this, the official Dunkin' Donuts Web site, or from this Web site to other Web sites. Those other Web sites are not under our control. Dunkin' Donuts is not responsible for the privacy practices or the content of other Web sites. You should consult the privacy policy of the site to or from which you link to determine the information practices of that site.

Dunkin' Donuts recognizes the importance of protecting the privacy of children. We will not knowingly collect any personally identifiable information from children under the age of thirteen years. When a user discloses personal information on DunkinDonuts.com, the user is representing to us that he or she is an adult. If a child has provided DunkinDonuts.com with personally identifiable information, we ask that a parent or guardian e-mail us at customerservice@dunkinbrands.com, and we will delete the child's information from our records.

Dunkin' Donuts controls and operates this Web site from within the United States of America. Our online privacy practices are governed by the laws of the United States and the Commonwealth of Massachusetts, which may differ from privacy laws in your state or home country. By submitting your personal information to this site, you consent to the transfer of your personal information to any country and its use and disclosure in accordance with U.S. federal and Massachusetts law and with this privacy policy.

This English-language privacy policy is Dunkin' Donuts' official statement of its online privacy practices. In case of any inconsistency between this English-language privacy policy and its translation into another language, this English-language document control.

If you have any questions regarding our privacy practices, you can email us at customerservice@dunkinbrands.com.

You can telephone us at 1-800-859-5339, send us a fax at 1-781-737-4000, or you can write to us at Dunkin' Donuts Customer Service, Dunkin' Brands, Inc., 130 Royall Street, Canton, MA 02021.

©2006-2011. DD IP Holder LLC name, design, logos and related marks are registered trademarks of DD IP Holder LLC. All rights reserved.

Last updated: May 3, 2010