DD Perks Alert Terms

Last Modified: June 9, 2014

About DD Perks Alerts

Dunkin' Donuts is proud to offer DD Perks Alerts, our text message alert services. Coffee lovers can sign up for DD Perks Alerts and get offers, coupons and more via text message.  DD Perks Alerts are marketing-related messages.

About Dunkin' Donuts

Dunkin' Donuts is the place to start your day with your favorite coffee. Since 1950, we've been serving high-quality coffee, over 52 varieties of donuts, bagels and other baked goods. With more than 8,800 stores worldwide, Dunkin' Donuts is the largest coffee and baked goods chain in the world. Learn more about Dunkin' Donuts.

Billing/Pricing, Opt Out, Participating Carriers, or Help Questions?

Message and data rates may apply to your use of DD Perks Alerts
; however, Dunkin' Donuts does not charge for participation in DD Perks Alerts. Check your wireless service plan as your carrier may charge you for text messages sent to and from your mobile device. Other charges may also apply.


Opt Out

To stop receiving DD Perks Alert messages, sign in to your DD Perks account on dunkindonuts.com, visit the contact preferences page and opt out of receiving DD Perks Alerts. You can also text STOP to 386546 to stop receiving DD Perks Alerts.


Participating Carriers
At this time, participating carriers include: AT&T, Verizon, Verizon, T-Mobile®, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, Cricket, nTelos, Cellcom, C Spire Wireless (Cellsouth), Cincinnati Bell, Carolina West Wireless, Appalachian Wireless, Chariton Valley Cellular, Coral Wireless, Cross (dba Sprocket), DTC Wireless, Duet IP, EpicTouch, Leaco, Mosaic, Nemont/Sagebrush, Peoples Wireless, Pine Cellular, Pioneer, Revol Wireless, Rina-Custer, Rina-All West, Rina-Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina-Farmers Mutual Telephone Co, Rina-Nucla Nutria Telephone Co, Rina-Silver Star, Rina-South Central Comm, Rina-Syringa, Rina-UBET, Rina-Manti, United Wireless, Aio Wireless, ACS Wireless, Bluegrass Cellular, Cellone Nation, Cellular One of East Central Illinois, Chat Mobility, Element Mobile, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Plateau Wireless, SouthernLINC Wireless, SouthernLINC Communications, SRT Wireless; SRT Communications, Thumb Cellular, Viaero Wireless, and West Central Wireless (WCC). Not all pre-paid phones are supported.



For help with DD Perks Alerts, please text HELP to 386546, email us at customerservice@dunkinbrands.com or call us at 1-800-447-0013.

DD Perks Mobile Alerts Terms and Conditions

The following terms and conditions govern your use of DD Perks Alerts. Your use of DD Perks Alerts constitutes your agreement to comply with these terms and conditions, as well as our Online Services Terms of Use and Privacy Policy.  If you do not agree to these terms and conditions, please do not sign up for DD Perks Alerts or follow the instructions above to opt out.


To opt-in to receive DD Perks Alerts, you must register for DD Perks at DDPerks.com and, during the registration process, opt in to receive DD Perks Alerts. You will receive a text message to confirm opt-in on your mobile telephone.  By replying YES to that text message, you will be opted-in for DD Perks Alerts.


You agree that the mobile telephone number that you use to enroll in DD Perks Alerts is registered in your name and that you are the legal owner of the mobile telephone and that you have not and will not initiate DD Perks Alerts for any mobile telephone that you do not own or control.


To opt out of receiving DD Perks Alerts, text STOP to 386546.  Following your opt-out request, you will receive one (1) final message from Dunkin’ Donuts confirming that your participation in DD Perks Alerts had been deactivated in our system. Following this confirmation message, no additional text messages will be sent unless you re-opt in to DD Perks Alerts.


Message Frequency

If you opt-in to receive DD Perks Alerts in connection with the DD Perks Program, the number of text messages that you receive varies based on how you use the DD Perks program. Currently, the following DD Perks Alerts are automatically sent after you provide your consent:


·   DD Perks Rewards – Sent whenever a member earns a DD Perks Reward. Send volume varies based on guest usage of program and number of rewards earned.


·   DD Perks Birthday Reward - Yearly birthday reward


·   DD Perks Reward Expiration – Reminder that a previously issued DD Perks Reward is about to expire. Volume varies based on guest usage of program and number of rewards earned that have not been redeemed.


·   DD Perks Reminder Email – Sent one time per month for up to 3 months informing guest they are close to earning a DD Perks Reward.


·   DD Perks Points Expiration – Reminder message sent once per year if a guest's points are about to expire due to 12 months of account inactivity.


·   Special Offers – these will be sent periodically, up to 3 times per month and will include other news such as special events, promotions, product information and partner offers.


To learn more about the DD Perks Program, please see the DD Perks Terms and Conditions.







Limitation of Our Liability:   Dunkin Donuts provides DD Perks Alerts "as is." Dunkin Donuts is not liable for your use of the information, content, or material contained therein or for any delays in the receipt of text messages. TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES WITH REGARD TO DD PERKS ALERTS, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.   Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.