Dunkin’ Donuts Promo Alert Terms

Dunkin’ Donuts Promo Alert Terms

Last Modified: February 5th, 2014

About Dunkin' Donuts Promo Alerts

Dunkin' Donuts is proud to offer Dunkin’ Donuts Promo Alerts, our text message alert services. Coffee lovers can sign up for Dunkin’ Donuts Promo Alerts through their mobile phones and get offers, coupons and more via text message.  Dunkin’ Donuts Promo Alerts are marketing-related messages.

About Dunkin' Donuts

Dunkin' Donuts is the place to start your day with your favorite coffee. Since 1950, we've been serving high-quality coffee, over 52 varieties of donuts, bagels and other baked goods. With more than 8,800 stores worldwide, Dunkin' Donuts is the largest coffee and baked goods chain in the world. Learn more about Dunkin' Donuts.

Billing/Pricing, Opt Out, Participating Carriers, or Help Questions?

Message and data rates may apply to your use of Dunkin’ Donuts Promo Alerts; however, Dunkin' Donuts does not charge for texting keywords to 386546. Check your wireless service plan as your carrier may charge you for text messages sent to and from your mobile device. Other charges may also apply.

Opt Out

To stop receiving Dunkin’ Donuts Promos Alert messages, sign in to your DD Perks account on dunkindonuts.com, visit the contact preferences page on dunkindonuts.com and opt out of receiving Dunkin’ Donuts Promos Alerts.  You can also text STOP to 386546 to stop receiving Dunkin’ Donuts Promos Alerts.

Participating Carriers
At this time, participating carriers include: AT&T, Verizon, Verizon, T-Mobile®, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, Cricket, nTelos, Cellcom, C Spire Wireless (Cellsouth), Cincinnati Bell, Carolina West Wireless, Appalachian Wireless, Chariton Valley Cellular, Coral Wireless, Cross (dba Sprocket), DTC Wireless, Duet IP, EpicTouch, Leaco, Mosaic, Nemont/Sagebrush, Peoples Wireless, Pine Cellular, Pioneer, Revol Wireless, Rina-Custer, Rina-All West, Rina-Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina-Farmers Mutual Telephone Co, Rina-Nucla Nutria Telephone Co, Rina-Silver Star, Rina-South Central Comm, Rina-Syringa, Rina-UBET, Rina-Manti, United Wireless, Aio Wireless, ACS Wireless, Bluegrass Cellular, Cellone Nation, Cellular One of East Central Illinois, Chat Mobility, Element Mobile, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Plateau Wireless, SouthernLINC Wireless, SouthernLINC Communications, SRT Wireless; SRT Communications, Thumb Cellular, Viaero Wireless, and West Central Wireless (WCC).  Not all pre-paid phones are supported.


For help with Dunkin’ Donuts Promos Alerts, please text HELP to 386546, email us at customerservice@dunkinbrands.com or you can call us at 1-800-859-5339.

Dunkin' Mobile Alerts Terms and Conditions

The following terms and conditions govern your use of Dunkin' Donuts Promo Alerts.  Your use of Dunkin’ Donuts Promo Alerts constitutes your agreement to comply with these terms and conditions, as well as our Online Services Terms of Use and Privacy Policy.

To opt-in to Dunkin’ Donuts Promo Alerts, text DDPERKS to 386536.

Message Frequency

If you opt-in to receive Dunkin’ Donuts Promo Alerts in connection with the DD Perks program, the number of Dunkin’ Donuts  Promos you receive will be based on your usage of the DD Perks program. Currently the following Dunkin’ Donuts Promos are sent for DD Perks:

·         DD Perks Rewards – Sent whenever a member earns a DD Perks Reward. Send volume varies based on guest usage of program and number of rewards earned.

·         DD Perks Birthday Reward - Yearly birthday reward

·         DD Perks Reward Expiration – Reminder that a previously issued DD Perks Reward is about to expire. Volume varies based on guest usage of program and number of rewards earned that have not been redeemed.

·         DD Perks Reminder Email – Sent one time per month for up to 3 months informing guest they are close to earning a DD Perks Reward.

·         DD Perks Points Expiration – Reminder message sent once per year if a guest's points are about to expire due to 12 months of account inactivity.

·         DD Perks Special Bonus Offers – these will be sent periodically, up to 3 times per month.

Please see the DD Perks Terms and Conditions for more information. 

By requesting that we send Dunkin’ Donuts Promos Alerts to your mobile phone, you consent to receive text messages by automated means.  Signing up to receive Dunkin’ Donuts Promo Alerts is not a condition of purchase or participation in any Dunkin Donuts’ program or service. 

Contact Information: You agree that the mobile telephone phone number that you submit for Dunkin’ Donuts Promo Alerts services is registered in your name, that you are the legal owner of the mobile telephone and that you have not and will not initiate Dunkin’ Mobile Alerts services for any mobile telephone that you do not own or control.

Liability: We provide Dunkin’ Mobile services "as is."  We are not liable for your use of the information, content, or material contained therein or for any delays in the receipt of messages. TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES WITH REGARD TO THE DUNKIN’ MOBILE ALERTS SERVICES, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

If you have any questions regarding Dunkin’ Donuts Promo Alerts, you can email us at customerservice@dunkinbrands.com. You can also telephone us at 1-800-859-5339, send us a fax at 1-781-737-4000, or you can write to us at Dunkin' Donuts Customer Service, Dunkin' Brands, Inc., 130 Royall Street, Canton, MA 02021.

Dunkin' Donuts is committed to keeping your personal information confidential. For more information, please see our Privacy Policy.